The Medical Assistant Program trains students in the clinical and administrative procedures used by entry-level medical assistants working in hospitals, clinics, doctor’s offices and other healthcare settings. The clinical curriculum covers patient intake, vital signs, laboratory procedures, specialty examinations, and clinical procedures including phlebotomy, diagnostic testing and electro- cardiography (ECG). The administrative curriculum covers medical billing and coding, insurance procedures, and medical office management. Throughout the program, students learn the basics of anatomy, physiology and pathology along with the medical terminology most frequently encountered in career settings. In preparation for employment, students learn the important communications and human relations skills needed in medical settings and the professional, legal and ethical standards expected of today’s healthcare worker. A externship in a working healthcare facility provides the hands-on practice and experience needed for permanent employment readiness.

The expected outcome for this program is to provide the graduate with the ability to obtain an entry-level position in a physician’s office, public or private hospitals, outpatient care centers, and nursing and residential care facilities. The student will have the opportunity to sit for certification examinations for phlebotomy and medical assistant through NHA, NCCT or another certifying agency.